
Frequently Asked Questions
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Yes, we do accept walk-in services without an appointment. However, we highly recommend making an appointment in advance to ensure availability and save your waiting time.
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Certainly. You can choose a female or male massage therapist according to your preference. Please inform us of your preference while booking the appointment so that we can accommodate your request and note down your preference.
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We accept cash, Visa, Mastercard, American Express, Apple Pay, and Venmo. We encourage you to tip your massage therapist in cash, if possible.
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The amount you tip is entirely up to you. In general, the standard hospitality rate for massage tipping is 15% to 20% of the total service cost. For example, if your massage costs $100, a tip of $15 to $20 would be appropriate. If you are exceptionally pleased with our service, you may consider tipping higher.
If you are unsure about the appropriate tip amount, you can always ask the front desk for guidance.
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Spa Serenity is located in the middle of a large shopping plaza. There are ample free parking spots in front of and behind our store.
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Our first appointment is at 9 am and our last appointment is at 9 pm.
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Spa Serenity is a quality massage center with a fifteen-year history of operating. Most of our therapists have worked with us for over 3 years. In addition to their professional training, they have extensive work experience.
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No, we do not charge any membership fees. If you want to get discounted prices, simply come here regularly to enjoy our services. Every time you visit, you will earn points, which can be redeemed for amazing discounts.
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We do not offer 30-minute massages. Our goal is to provide our customers with a complete and relaxing experience, which requires enough time to achieve a full-body treatment. Therefore, we only offer sessions that are long enough to ensure that our customers receive the highest level of care and attention they deserve.